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Please select below a point of reference that relates to your query. This will help us process your enquiry quicker by delivering it to the relevant person or department.

  • Product advice: seek advice from our experts for apparel, footwear and equipment to suit your requirements
  • Order: All questions relating to your order, cancellation of, wrong order or order tracking.
  • Returns: Queries or concerns relating to your return goods
  • Repairs: Queries, information and photos regarding repairs
  • My Account: hanges to personal data or having problem logging into your Bergzeit Customer Account
  • Miscellaneous:If your answer cannot be found, use this section to inform us of your query or concern


Answers to many questions and concerns can be found on our Help Center and FAQs page

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